PRIVACY POLICY

LE LÜXACE USA LLC has created this Privacy Policy to help you better understand how we collect, use and store your personal information when you visit or make a purchase from LeLuxace.com.

WHAT PERSONAL INFORMATION DOES LE LÜXACE COLLECT?

When you visit LeLuxace.com, we automatically collect certain information which may include, but not limited to, information about the device and browser you use, IP address, time zone, network connection, and cookies that are installed on your device. As you browse LeLuxace.com, we collect information about the individual web pages or products that you view, what websites or search terms referred you to LeLuxace.com, and information about how you interact with LeLuxace.com.

We refer to this automatically-collected information as “Device Information”.

We collect "Device Information" using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • “Log files” track actions occurring on LeLuxace.com, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse LeLuxace.com.

When you make a purchase or attempt to make a purchase through LeLuxace.com, we collect certain information from you, including your name, billing address, shipping address, email address and phone number.  Information to pay for your order will be collected whether you process your payment through  Shopify Pay or use a third-party payment processor, such as Paypal, Amazon Pay, Apple Pay or Google Pay. (For your convenience, we have included links to each payment processor's privacy policy.) We refer to this information as “Order Information”.

When you sign up for our newsletter, promotions, blog updates, or contest/sweepstakes entries, we may collect your name, email address, social media handles, location, birthday, pictures, reviews and feedback. We refer to this information as “Marketing Information.”

We also collect any additional information that you might provide to us, including but not limited to, when you comment in our blog forum or you message us via chat support, contact form or email.

When we refer to this information collectively as your “Personal Information” in this Privacy Policy, we are referring to Device Information, Order Information and Marketing Information.

HOW DOES LE LÜXACE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including, but not limited to, processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect, includes but is not limited to:
  • Screening for potential risk and fraud by using your IP address
  • Improving and optimize LeLuxace.com to make it more user-friendly
  • Generating analytics about how our customers browse and interact with LeLuxace.com to create a more personalized experience
  • Assessing the success of our marketing and advertising, including retargeting, campaigns  
We use the Marketing Information that we collect, includes but is not limited to:
  • Communicating with you via mail, email or social media
  • Creating marketing and advertising, including retargeting, campaigns
  • Improving and optimizing existing LE LÜXACE products and services
  • Creating new LE LÜXACE products and services

WHO DOES LE LÜXACE SHARE YOUR PERSONAL INFORMATION WITH?

We share your Personal Information with third parties and service providers to help us use your Personal Information, as described above.

We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use LeLuxace.com -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information, in the following circumstances:

  • Preventing, investigating or taking action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety of any person or violations of our Terms of Service
  • Complying with applicable laws and regulations
  • Responding to lawful court orders, subpoenas, search warrants or other requests by public authorities (including to meet national security or law enforcement requirements) for information we receive
  • Protecting our rights

Finally, your personal information may be shared with a company that acquires LE LÜXACE USA LLC, the company that manages LeLuxace.com, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on the LeLuxace.com Home Page.

HOW DOES LE LÜXACE USE BEHAVIOURAL ADVERTISING?

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you and to create a personalized experience on LeLuxace.com.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

We may also use other tracking methods on LeLuxace.com and in our communications with you to measure performance and engagement.

HOW DOES LE LÜXACE PROTECT YOUR PERSONAL INFORMATION?

LE LÜXACE USA LLC does not share, disclose, sell, rent or otherwise provide personal information to companies for the purposes of independently contacting or marketing their own products or services to you.

LeLuxace.com uses Shopify to host our website.
These steps details how Shopify works to protect your personal information:

  • Following industry standards on information security management to safeguard your personal information.
  • Performing annual audits to ensure that the handling of your credit card information aligns with industry guidelines
  • Maintaining their certification as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available
  • Auditing the Shopify platform annually by a third-party qualified security assessor

Please note, no method of transmission over the internet or method of electronic storage, is 100% secure. Therefore, neither LeLuxace.com nor Shopify can guarantee the absolute security of your personal information.

HOW DOES LE LÜXACE ADDRESS “DO NOT TRACK” SIGNALS?

Since there is no consistent industry understanding on how to respond to “Do Not Track” signals, we currently do not alter LeLuxace.com’s data collection and usage practices when we see a Do Not Track signal from your browser.

WHAT ARE YOUR RIGHTS AS A EUROPEAN CUSTOMER?

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and to the United States.

WHAT DOES LE LÜXACE DO ABOUT DATA RETENTION?

When you place an order through LeLuxace.com, we will maintain your Order Information for our records unless and until you ask us to delete this information.

However, we will continue to store archived copies of your personal information for legitimate business purposes and comply with the law.

We will also continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve LeLuxace.com.

HOW DOES LE LÜXACE HANDLE PRIVACY POLICY CHANGES?

We may update this privacy policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal or regulatory reasons.

If we make material changes to this Privacy Policy, we will give you notice of the changes by posting the revised policy on LeLuxace.com and where appropriate, by other means. By continuing to use LeLuxace.com after these changes are posted, you agree to the revised policy.

 HOW CAN YOU CONTACT LE LÜXACE?

LE LÜXACE understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete or limit the use of your personal information. It is important to remember that if you delete or limit the use of your personal information, LeLuxace.com may not function properly.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint about how we process your personal data, please contact us by e‑mail at Bonjour@LeLuxace.com or by mail using the details provided below:

LE LÜXACE USA LLC
ATTN: Privacy Compliance Officer
1718 Capitol Avenue
Cheyenne, WY 82001
USA