CUSTOMER SERVICE

Welcome to our Customer Service directory! 

ORDERING

Visit our Ordering page for more information about the following topics:

  • Payment Options
  • Promotions and Promotional Codes
  • Sales tax (CA and FL)
  • Sending a gift
  • Splitting an Order between Multiple Addresses
  • Order Confirmation
  • Order Status
  • Changing an Order
  • Canceling an Order
  • Processing a Large Order
  • Delayed Order
  • Canceled Order

SHIPPING

Visit our Shipping page for more information about the following topics:

  • FREE Standard Shipping
  • Updated Shipping Options
  • Processing Time
  • 2018 Shipping Holidays
  • Shipping to PO Boxes
  • Shipping to Alaska, Hawaii, Puerto Rico and US Territories
  • Shipping to APO/FPO/DPO Addresses
  • Changing the Shipping Address
  • Changing the Shipping Speed

Returns + Exchanges

Visit our Returns + Exchanges page for more information about the following topics:

  • Hassle-Free Returns
  • Exchanges
  • Additional Returns + Exchanges Information
  • Return Processing Time
  • Canceling an Order
  • Incorrect or Defective Product
  • Returning a Gift
  • Discounts + Promotions
  • Credit/Debit Card Problems
  • Returns + Exchanges Policy Disclaimer

Warranty

Visit our Warranty page for more information about the following topics:

  • Our Guarantee
  • Submitting a Warranty Claim
  • Processing a Warranty Claim
  • Warranty Exemptions