Welcome to our Customer Service directory!
ORDERING
Visit our Ordering page for more information about the following topics:
- Payment Options
- Promotions and Promotional Codes
- Sales tax (CA and FL)
- Sending a gift
- Splitting an Order between Multiple Addresses
- Order Confirmation
- Order Status
- Changing an Order
- Canceling an Order
- Processing a Large Order
- Delayed Order
- Canceled Order
SHIPPING
Visit our Shipping page for more information about the following topics:
- FREE Standard Shipping
- Updated Shipping Options
- Processing Time
- 2018 Shipping Holidays
- Shipping to PO Boxes
- Shipping to Alaska, Hawaii, Puerto Rico and US Territories
- Shipping to APO/FPO/DPO Addresses
- Changing the Shipping Address
- Changing the Shipping Speed
Returns + Exchanges
Visit our Returns + Exchanges page for more information about the following topics:
- Hassle-Free Returns
- Exchanges
- Additional Returns + Exchanges Information
- Return Processing Time
- Canceling an Order
- Incorrect or Defective Product
- Returning a Gift
- Discounts + Promotions
- Credit/Debit Card Problems
- Returns + Exchanges Policy Disclaimer
Warranty
Visit our Warranty page for more information about the following topics:
- Our Guarantee
- Submitting a Warranty Claim
- Processing a Warranty Claim
- Warranty Exemptions
